Training and Support Services

Build A Cohesive Team of Experts to Produce A Profitable Website with Professional Training and Support Services

Full Time Support at Part Time Costs

Our clients opt for our Training and Support Services plan because it is a lot less expensive than hiring full-time employees to work on their website, deal with email, or deal with domain hosting and troubleshooting.

Our monthly support program is ideal for clients who require more support, as well as, training services over the course of the year.

Moreover, many clients like to utilize this program for their monthly content development, blog posting, email marketing, and social media posting.

All Training and Support Services plans are tracked using our rate card which allows you to optimize your monthly plan for your business’ unique needs and requirements. Clients who have more work to process than is accommodated in their monthly plan can easily add an additional time block or hold a portion of the work back until the following month!

Support Services can help you convert!

Your Training and Support Services account representative is here to help you convert more leads. We are here to help you achieve your marketing goals and a higher R-O-I. Your account manager will track your businesses’ progress and keep you up-to-date with our Performance Reviews. Your Performance Review will include the following:

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Call us at 1.877.597.7888

Training and Support Services Mean More Business

Plan Your Strategy

Your account manager will review the goals of your website, your target markets and demographics, percentage of revenue gained, and marketing budget. Any changes to your business, products, and services will also be reviewed at this time.

Generate More Traffic

You will be updated on the progress of your digital marketing programs including: PPC, SEO, Social Media, and Reputation.

Convert More Leads

Your account manager will go over your lead conversions and methods used to obtain more customers including leads forms, CRM integration, and email capture. You will be provided with detailed metrics on what is and isn’t working in order to optimize your full potential. We will also go over your Google Analytics and AdWords metrics at this time.

Achieve Better Results

We want your business to continually grow and succeeded. The best way to always achieve better results with your online presence is to make sure we are always reviewing your website’s content to ensure that it is reflective of your business goals and operations. At this time, we will review your website’s content, products and videos.

Leverage Our Years of Experience

Let Think Profits take care of the details

As a Digital Marketing agency with 19 years of experience in the industry, we know how important it is to have a robust online presence and a healthy website. We also know how much work is required to make sure all of the technical elements of your website continue to function properly and in accordance to industry standards.

Leverage our agencies experience and expertise, without the hassle of hiring extra staff. Think Profits has an experienced team of web developers, content creators, and social media experts – so, let us do the hard work for you!

We Believe in Happy Clients

Lucid Management Group Inc.

After a lot of hard work from both our Team at Lucid Management Group and the Think Profits’s Team, our website was going live!

Within a couple of days of our website being launched we received a request for additional information ~ ‘wow this is happening quick.’

The beginning of the third week of our launch, we do a search and we are in the number one position! Looks like all the brainstorming and hard work has paid off.

Thank you Think Profits for your time, dedication and constant feedback on developing our website.

Darren J. Penner, President

University of British Columbia

Your effective style of gathering and summarizing of information at the preliminary stages helped our group focus on the need to know as opposed to the nice to know. I would be pleased to speak with any of your future customers should they wish to contact me.

Deborah Austin

Bosom Buddy Limited Partnership

During the website audit, I had an orientation of a good website. I learned that an internet searcher has a mentality very different from a TV watcher and that many tools have to be in place to make it happen. Larry and Keith made me feel more confident that we can be successful. This meeting made me change the way I see the internet and I trust your experience.

Lise Bisson, President

Maximum ASP

Shawn is a brilliant internet marketer, he and his team work hard to understand client needs and turn them into a reality. Think Profits is the go-to firm in Canada for custom web design, web development and eCommerce.

Stacy Griggs, Vice President of Sales

Ivanhoe Contracting Ltd.

I would sincerely recommend the Website Audit to other businesses. I received education on how the web works, how to see our website from a customer’s point of view and ideas on how to move forward. We appreciate the honesty and we liked the no pressure approach. Shawn instilled confidence and we look forward to moving ahead.

Jeannine Wood, Office Manager

Focus America

Shawn was absolutely wonderful to work with.

Not only does he have big visions for his company and team, he executes his plan without missing a beat. He sees the future, the potential and knows what needs to be done to get there. His team is bright, fun and knows how to get the job done. At Think Profit, his team has a vast amount of knowledge and expertise they bring to each person’s individual need or want. Clients of Think Profit can expect top-notch service from start to end.

Shawn Moore is professional and Think Profits would absolutely be the 1st company I would trust. In my experience, they have the best service, vision and people to get the job done.

I look forward to working with Shawn again.

Lisa Rodriguez

Grey Friairs Realty

I look forward to working more with your company over the coming years and would be happy to recommend your services.

Jeff Stephenson

California Liquid Fertilizer

I have had the chance to view the web page over the last several days and I must say that I am thoroughly impressed with the “look and feel” of the site. A job well done and an excellent effort! Thanks again.

Peter Townsley, President

CLASS Consulting

During the Website Audit, I learned how to make our website more attractive and easier to navigate, as well as how to increase our natural positioning. It was very intuitive and I sincerely recommend a website audit to other businesses.

Bruno Perron, President

Forrester Research

Timothy is a talented and professional manager with hands-on capabilities that add value to the services he provides. My project is always in good hands when Timothy is leading his team through the process. I will use Timothy for my future IT and Internet related needs, and recommend him to professional contacts throughout my industry.

Greg Forrester, President

Nightingale Electrical Ltd.

During my Website Audit I learned about the importance of site security, the layout of the pages and all of the options available. I would sincerely recommend a Website Audit to other businesses.

Doug Nightingale, President

Gourmet Depot Canada Inc

During my Website Audit with Keith, I learned: The basic criteria used by search engines to determine ranking of websites. The steps that one must take to ensure that your website appears on Page 1 of Google and the amount of control you can exercise in ensuring this happens. Content is king, the extent to which our current website does not support our stated goals. The importance of a consistent keyword strategy that is incorporated into every page and aspect of our site. The need to change our home page to better capture to attention of visitors immediately – an overview of what we do and who we are in one glance. Stronger external rather than internal focus. The options available to increase sales and measure return moving forward such as pay per click, video, social networking options etc. While we had entertained adding a retail component to our site, we have never considered these other options as relevant to our business strategy.

I appreciated Keith’s straight forward, succinct approach. He gave us a lot of information in a way that we all understood regardless of our level of technical expertise. I feel he did an excellent job of zeroing in on our stated objectives in terms of the audit and supplying specific solution-based answers to our challenges. In short he exceeded my expectations in every way. He successfully ignited the imagination of everyone in the session. E.g, one of our employees is off today and she has already called me before opening hours to say she has already made some changes to our current site and plans to work over the weekend trying to find a way to implement other simple interim amendments in keeping with Keith’s input. While we appreciate that our site needs more work than we can do without professional support, I am impressed that one of my staff was so motivated by the session as to take the initiative to make immediate improvements within her abilities and on her own time.

I honestly cannot think of any recommendations to make this session more valuable. I would normally say that it could have been better if done in-person. However, I think we were all more focused on the task through the web presentation. With the personalities of my team an in-person presentation would easily turned into a social gathering.

I have already recommended Think Profits to two other companies.

Judy Lindenbach, President

Shari Berry Photography

I am glad to have this opportunity to express my sincerest thank-you to each of you; it’s evident how much hard work and expertise has gone into the design of my website, shariberryphotography.com. I have received lots of valued compliments regarding the layout and how easy it is to navigate. So, I would like to acknowledge Think Profits for creating a great product, and providing excellent service, which come with my highest recommendations.

You have produced an effective marketing tool to promote my photography business on Vancouver Island; within weeks of being launched I have secured two wedding photo contracts. thinkprofits.com has mastered the ability to make that instant connection, necessary to be competitive in the big world out there; invaluable really!

Special thanks to Lynda and Nathan for demonstrating patience with my limited computer skills and being so accommodating of my “island pace attempt” to meet our scheduled timeline. I really value the knowledge and experience that Shawn has demonstrated in helping people “show their true colours” and put their mark on the page. Thank you!!

Shari Berry, Photographer

Tsylos Park Lodge

The three most beneficial things I learned during my Website Audit were that I should have landing pages for specific products; how important direct navigation is; and that my shopping cart should have specific keywords. All businesses should have a web audit. Larry and Keith could not have made this experience more valuable — it was great!

Karen McLean, Owner

Contigo Systems Inc.

During our Website Audit with Keith and Jeff, we learned how to fix the mistakes we are making with Google, received ideas on medium-term improvements to lead generation and conversion and now have immediate improvement opportunities for our site. I would seriously recommend a website audit to other businesses! There was a lot of value in a short period of time!

Rob Goehring, VP Marketing

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Training & Support Services

Training & Support Services

Need help with a website edit, figuring out a technical issue, or help with social media? Our Support Services give you access to 12 expert skills all on a per minute basis. Save time and money with expert support.